“Conversation Design” is the new frontier in UX right now, but what exactly does it mean? What have we learnt so far? And what are our UX challenges as we design and adapt user interfaces to be led by conversational interactions?
Amy Cleary will outline some key principles in Conversation Design, drawn from her own experience researching and designing start-up to enterprise level chatbots, as well as from reviewing conventional research in the field.
Amy Cleary is a multidisciplinary UX consultant with industry experience in retail, finance, online education and start-ups.
Her specialisation is in designing Conversational User Interfaces (aka Chatbots) to facilitate user self-service and optimise workflows.
Amy is the co-founder of the Chatbots, Messaging & AI Meetup Melbourne
Tickets start at $1195, for two in-depth days with the world's leading web professionals.
A conference for the whole team–featuring product, design and front end engineering tracks.
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