Grant Robinson – Visualising the user experience
Rapid prototyping. Widely acclaimed as one of the best ways to create great user experiences, it isn’t without its own pitfalls. This session will discuss the pros and cons of different prototyping techniques, and introduce a new technique called “screenflows” that focuses on visualising the user experience. Discover how to combine the best of paper prototyping, wireframes and HTML prototyping into one simple and effective prototyping technique. Learn how using this method can dramatically decrease the need for documentation, while increasing the speed and agility of the development process.
When visualization is coupled with collective intelligence it becomes a very powerful tool for making sense of the data that is now an increasing part of our personal and organizational experience. But how do you design social web applications so they can use visualization effectively?
AJAX is changing the way that users interact with websites – it has the potential to provide richer and more interactive online user experiences but also introduces its own set of usability and accessibility problems. This session will present views from leading usability experts from around the world from an experienced practitioner workshop conducted at the Usability Professionals Conference in USA.
When developing websites or web applications, we often follow the principles of web standards, Web Content Accessibility Guidelines and other accessibility guidelines. But is this enough? In this session, Ruth will look at how we can develop accessible web products by taking a holistic approach to web accessibility. She will look at different ways of incorporating accessibility into the design process to produce accessible and useful user experiences. This presentation will focus on the user experience design process by drawing on examples and learnings from Ruth’s work in Government.
User interface design is an iterative process — the design of Digg and Pownce have been a study in evolution and adaptation. This talk will inspect the why and how of these iterations by looking at specific case studies from the two projects as well as previous client work Daniel has tackled.
The hype around Web 2.0 continues to increase to the point of absurdity. We hear all about a rich web of data, but what can we learn from these trends to actually apply to our designs? You’ll take a tour through the past, present, and future of the web to answer these questions and more:
A new inflection point in human-computer interaction is upon us. Along with other technologies, Microsoft Surface marks a departure from graphical user interface or GUI into the world of Natural User Interface or NUI. This talk begins with discussion of emotional design and its importance in the future of society. The lens shifts to how one design team is thinking about designing for a new era in which emotional intent and intuitive interaction are the imperative. Using theoretical models drawn from a mix of history, science, philosophy, and even video game design, this presentation reveals principles behind experience design for Microsoft Surface and beyond.
Usability practice closely resembles the traditional software development approach in its formality and insistence on up-front analysis and design. Usability and design is an iterative process, but not agile. So how can design and usability be effectively embedded into an agile development environment? In this presentation, the tension between agile development and usability is examined and how Suncorp design and development teams overcame the challenges to bridge the gulf between these approaches.
New technologies for web applications open up interactions to a highly sophisticated level. Learn how these new technologies can help designers move beyond simply complying with accessibility rules to create applications that work for everyone.
Most great web applications have a few key things in common. But can you name them? Better yet — can you achieve them consistently in your own projects?
Historically the mobile web has been a terrible experience, but things are starting to change. Really! We are now at the point that the mobile web is becoming easier to access, both on-deck & off-deck, there’s useful & tailored services out there, and killing some time on the train home doesn’t cost more than your weekly train ticket. We’ll check out the latest and greatest in the world of mobile web and what makes them different from the others. We will also cover the important things to keep in mind for making a better mobile web customer experience.
So you’ve designed a fantastic website for your client, tested in all the major browsers and everything looks great. Now they want to send an email newsletter to all their customers, using the new design.
Everyone knows they should be doing it, but like software testing, it’s one of those things we often don’t get round to. In this presentation, Lisa Herrod looks at some sure fire user testing techniques that produce proven results, don’t cost the earth, and are easy to implement. After this session you won’t have any more excuses for not doing solid user testing of any site or application you develop ever again.
Getting your company to adopt a user-centred design approach can be an uphill struggle. The first stage typically is to get them to agree to incorporate usability testing in to the development process, at a stage early enough to actually implement any design recommendations. The second stage is to convince them to do more ethnographic style research to understand the larger context of the task that the site is trying to support. The biggest challenge comes last – how to help the business owners make the mental leap between the in-depth findings from the research and the implications and opportunities it presents to your core business strategy and product roadmap.
We all know that great content is a core part of the website user experience. So why is it so hard to find content that isn’t dull, lifeless and uninteresting – blah, blah, blah?