Year round learning for product, design and engineering professionals

Paula Bray – Connected digital initiatives and strategies

Paula Bray PortraitThe Powerhouse Museum has been working towards making its digital initiatives widely accessible and to a broader audience, online and onsite, to enable a connected digital future. With a blossoming of blogging, significant Flickr and Facebook presences the Museum has been developing great connections with a new audience that has led the institution to rethink access with an emphasis on the importance of community connections and participation. This thinking has had an impact on the Museum’s Strategic Plan and several digital initiatives are now driving change within the organisation.

Grant Young – Creating platforms for social innovation

Grant Young PortraitIn this presentation Grant Young will examine how innovative organisations are using social technologies and design methods to create multi-dimensional value — both for the organisational and community — and will explore the themes that underpin the examples with a view to applying them in your context.

Jeremy Yuille – The social life of visualization

Jeremy Yuille PortraitWhen visualization is coupled with collective intelligence it becomes a very powerful tool for making sense of the data that is now an increasing part of our personal and organizational experience. But how do you design social web applications so they can use visualization effectively?

Deborah Schultz – It’s the people, stupid

Deborah Schultz PortraitThe most interesting problems on the web are social, not technical. Once the open, social stack moves into wide use, the real work is going to be on us to create ongoing experiences that inspire, inform, evolve. Avoid this talk if you want to hear about monetizing community, gaming the newest social site for a quick spike in your user numbers, or how to get a [insert cutting edge social platform] strategy for your brand.

Lynne d Johnson – Opening keynote: New media – new business

Web Directions South 2008, Sydney Convention Centre, September 25 9.10am

Lynne D Johnson PortraitLynne will set the tone of the conference this year with insights into the future of media drawn from her wealth of experience in business, media and online communities as Senior Editor at Fast Company.

Mark Pesce – Closing keynote: This, that, and the other thing

Web Directions South 2008, Sydney Convention Centre, September 26 4.05pm.

Mark Pesce PortraitThis is what it feels like to be hyperconnected: a new kind of community – pervasive, continuous, yet strangely tense and tenuous, like a balloon inflated to the point of bursting. The limits of the neocortex meeting the amplifier of the Human Network. That creates unique opportunities: we can come together at a word, self-organize around or against a blog post, a live-streamed video, an automated reply from a faceless, rent-seeking organization. Nothing can stop us. We can’t even stop ourselves. But what do we want? And the other thing? You’ll need to be at Web Directions South, for the closing keynote, if you want to find out.

Grant Young – Strategies for social media engagement

Web Directions South 2008, Sydney Convention Centre, September 25 11.45am.

Grant Young PortraitWith so many social networks blooming, all with different participants and methods of interaction, it can be hard to determine where to invest your energy, time and $$.
The session will provide ideas and a “background briefing” to help you answer the question:

Matthew Hodgson – Social computing for knowledge management

A presentation given at Web Directions User Experience, Old Parliament House, Canberra, May 19 2008.

Matthew Hodgson PortraitThe world is abuzz with social computing: Facebook, My Space, YouTube, Flickr, Wikipedia, blogs, wikis and other spaces powered by Web 2.0 technology. It’s a social revolution, empowering individuals to communicate, share what they know online, and help others locate information that is important to them in both their private and working lives.

Some see all this as a big waste of corporate time, but is it? Is there value in handing over control of collaboration and sharing knowledge to individuals, rather than hoarding it in records systems, knowledge systems, and thousands of network dive folders? Is there a way you can harness this social revolution to help improve our organisation’s knowledge management practices? Is there actually a solid business value proposition for social computing?

Matthew will look at knowledge management in modern organisations, and how you can benefit by learning from the principles of social computing and Web 2.0 technologies. Matthew will introduce two case studies in government that demonstrate successful and not-so-successful ways of employing social computing tools, the factors that contributed to their success, and the pitfalls to watch out for. In particular, he will look at the issues in relation to corporate culture by drawing on recent research in blogs and wikis based on work in organisational psychology by Hofstede.

Anil Dash – Serious business: Putting social media to work

A presentation given at Web Directions North, Vancouver Canada, January 31 2008.

Anil Dash Portrait

You know what blogs and wikis are, and you know your YouTube from your Facebook. But do you know how to make a compelling business case for these technologies? Social media and social networking tools are poised to have as much of an impact on business as they’ve had on the way we communicate with our friends and family online.

Anil Dash, a blogger since 1999 who’s helped thousands of businesses make use of social media through his work at Six Apart, shares real-world examples of how companies are using social media to build their business. Six Apart is the world’s biggest blogging company, behind such platforms as Movable Type, LiveJournal, Vox, and TypePad.

And even more important than where technology has been is where it’s going: Learn about cutting-edge technological initiatives like OpenID and OpenSocial, and how these aren’t just about new ways to poke your Facebook friends — they’re business opportunities.

Finally, no change this big happens without thinking about the social and political realities of the business world. What works in convincing your company, your coworkers, or your boss to spend their time and money trying new things? This session will lead a conversation to find out.

Sebastian Chan – Social media and Government 2.0

A presentation given at Web Directions South, Sydney Australia, September 27 2007.

Sebastian Chan PortraitMore than ever before there is an enormous amount of publicly held data about our community, our culture, and citizens. How can government respond to the opportunities of Web 2.0? How can government websites and databases become more citizen-centric, and more responsive by leveraging social media? In 2006 the Powerhouse Musuem, a NSW State Government institiution, opened its core information asset – its collection and research database – to public tagging, and dynamic user-driven recommendations. In the same year the Museum launched a range of public-facing blogs, inviting comment from visitors and audiences. Sebastian Chan will discuss why the museum has made these very successful forays into social media, and how a small in-house web development unit was able to push through and launch a project which is counted among Australia’s top web 2.0 applications. If you work in a large organisation and have dreams of social media, do not miss this session.

Laurel Papworth – The business of online communities

A presentation given at Web Directions South, Sydney Australia, September 29 2006.

Laurel Papworth Portrait

It seems that everyone is talking about user generated content and online communities these days. But how will citizen journalism, user-generated content, the Blogosphere, tagging, ranking, and Wiki knowledge reshape branding and your business? How do you manage and scale this community and then hand control to your users (and how do you explain to the boss what you’ve just done?). Gain an understanding that dialogue is the new content and learn how to maximise the benefits (and minimise the pitfalls) of creating online communities in this presentation.

Mark Pesce – Youbiquity

A presentation given at Web Directions South, Sydney Australia, September 29 2006.

Mark Pesce Portrait

The collection of social and information technologies informally known as Web2.0 have created a rich universe of applications – but a scattershot one. We plug lots of our information into websites everywhere – MySpace and Digg, Friendster and Yahoo!, and everywhere, Google, Google, Google. Yet it’s as if we’re spending all of our time building information silos; piles of data which are essentially unconnected. It’s getting dull. How many times do I need to list my friends, or my contact information, or my favorite bands?

We know why it’s happening: commercial interests are overruling the natural pooling and sharing of information that would actually bring some utility to this mountain of data we’re generating about ourselves. Yet the pressure to share is building up: the recent explosive emergence of mash-ups, which juxtapose two or three or more services in unique and valuable ways shows us that the hybrid always trumps the thoroughbred. And that’s just on internet services. Very few of us control the mountain of data we generate as we pass through this world – everyone wants it (for their own purposes), yet we – who are creating it – never have access to it.

It’s time to revisit the entire philosophy of interaction design on the Web, time to move the focus away from the site-as-resource, toward an idea of the site-as-personal-enabler. What we each bring to a website – or rather, what we should bring to a website – is a wealth of information about ourselves. This is the real resource of Web2.0, and the next place the Web is going. The exuberance around social networks shows us that people want to connect – it’s time for designers to build the tools which will truly enable that connection.

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Web Directions South is the must-attend event of the year for anyone serious about web development

Phil Whitehouse General Manager, DT Sydney