Video of the Week: Chris Messina–Lessons from the death of the PC
Long time Web Industry thinker (and doer) Chris Messina opened Web Directions Summit in 2017. Watch as he draws lessons from the death of the PC.
Tag: conversational UI
The Bots are Coming
If you run a design agency in Australia, it’s not unlikely you’ve started thinking about how to use chat interfaces, conversational UIs and bots in your approaches to customer service for your clients. Summit 17 could be just what your team needs to understand the issues across the design and engineering disciplines, and how they apply to your work.
Video of the Week: Adventures in Conversational Commerce – Elizabeth Allen
Give yourself a 40 minute break to take in Elizabeth Allen at Respond 17, talking about the potential benefits and pitfalls of conversational commerce.
Without doubt, we will all soon be dealing with online bots. This is a great introduction to some of the key issues for designers.
Chatbots? Seriously?
Some of us remember Clippy, Microsoft’s assistant in Office, now much derided as an interfering pain that never seemed to help. And for years we’ve been seeing chat boxes on home pages of sites we visit, but how often have we ever used them? And how many horror stories have we heard about them going […]
