If you run a design agency in Australia, it’s not unlikely you’ve started thinking about how to use chat interfaces, conversational UIs and bots in your approaches to customer service for your clients. Summit 17 could be just what your team needs to understand the issues across the design and engineering disciplines, and how they apply to your work.
Give yourself a 40 minute break to take in Elizabeth Allen at Respond 17, talking about the potential benefits and pitfalls of conversational commerce.
Without doubt, we will all soon be dealing with online bots. This is a great introduction to some of the key issues for designers.
Web Directions South is the must-attend event of the year for anyone serious about web development
Phil Whitehouse General Manager, DT Sydney
